
This blueprint gives franchise Ops leaders a tactical model to scale without bloating the team or burning out your best people.
You’ll learn how to break down your team’s workload into three tiers, identify what to automate, what to standardize, and what truly requires your strategic focus. It’s a cheat sheet for turning your ops team into a lean, high-leverage engine that scales with your franchise.
In this free playbook, you'll discover:
- A practical framework for categorizing ops work so you can streamline support without missing a beat.
- Automation opportunities hiding in plain sight—cut busywork and reclaim time without sacrificing control.
- Repeatable playbooks and systems to handle franchisee questions and coaching at scale (without sounding like a robot).
- A simple model to calculate your team’s support capacity—so you can grow without guessing when to hire.
